Beginner's Guide

How to download KuCoin App & How to Register Your KuCoin account?

• Download the KuCoin App
• 10 Minutes from Register to Trade (PC Version)
• Register & Login Issues

Security Setting

• Google 2FA
• Trading Password
• Mobile Binding Service

KYC verification

• How to Complete Institutional KYC Verification?
• How To Complete KYC Verification (PC Version)

Newbie FAQ

• You know? Scan the QR code to Login KuCoin
• From now on, you can market ticker in real time.
• KuCoin Supports Multiple Languages for Our Global Communities
• How to Contact KuCoin Support Team?
• Cannot Receive Email Code/SMS message

Finance

KCS Bonus

• KCS Bonus Plan
• Use KCS to Pay Trading Fees and Enjoy 20% Off
• How to Convert Small Balances to KCS

Crypto Lending

• How to Lend Your Crypto?

KuCoin Red Envelop

• How to Send & Receive Red Envelop?
• What is the Red Envelope?

Deposit & Withdraw

Deposit

• How to Retrieve Crypto Deposit Without Memo/Tag/Message?
• What Can I Do If Deposit Unsupported BSC/BEP20 Tokens?
• Deposit Did Not Arrive at KuCoin & Deposited to the Wrong Address
• How to Deposit Crypto to KuCoin?
• Common Chains for Deposit
• What Should I Do If Deposit Wrong Crypto?

Withdraw

• Withdrawal Function Restrictions
• How to Withdraw Coins
• Withdrawal Did Not Go Through & Withdraw to the Wrong Address

Transfer

• How to Make a Withdrawal And How to Transfer Between Internal Accounts on KuCoin?
• Ｗhat is Main&Trading&Margin&Futures&Pool-X Account, and How To Transfer Assets Among Different Accounts?

Deposit & Withdraw FAQ

• What is AMPL?
• What is Transaction Hash/Txid?
• USDT Based on TRC20, ERC20, EOS and Algorand
• BTC Based on Different Chains or Format
• BNB Based on Different Chain
• How to Export Deposit/Withdrawal History?

Spot Trading, Margin Trading, Trading Bot, Leveraged Tokens & Margin Trading Promotions

Spot Trading

• How to Make a Trade on KuCoin
• How are Fees Calculated and Charged?
• Open Orders Did Not Go Through
• In-depth Explanation for why stop orders are being canceled
• Summary of Frozen Assets
• What is Maker & Taker?
• See all 10 articles

Margin Trading

• For Newbies: KuCoin Margin Trading Tutorial
• For newbies: Debt Ratio is the Key to Affect Your Profit or Loss
• Earn 10x Profit（Buy Long） on Margin Trading (Cartoon)
• Earn 10x Profit (Sell Short) on Margin Trading (Cartoon)
• How to Claim the "Interest Free" coupon from KuCoin Margin
• Top 3 KuCoin Margin Tips That You Should Know!
• See all 17 articles

Trading Bot

• Trading Bot Entry Guide
• Three Advantages of the Trading Bot
• [Spot Grid] Introduction to Parameters
• [ Smart Rebalance] KuCoin Trading Bot Tutorial
• [Smart Rebalance] Strategy Analysis
• [Futures Grid] How to use the 1x contract grid to get 3 profits?
• See all 20 articles

Leveraged Tokens

• How to get started with leveraged tokens on KuCoin App?
• How to get started with leveraged tokens on KuCoin Web?
• Leveraged Token Glossary
• Beginners' Guide to KuCoin Leveraged Tokens
• What are KuCoin Leveraged Tokens?
• What are the Advantages of KuCoin Leveraged Tokens?
• See all 11 articles

Margin Trading Promotions

• The November Margin Blind Box Is in Place! Your December Blind Box Can Now Be Pre-ordered!
• Unlock 500 USDT Trial Funds! Plus, a 10,000 USDT Prize Pool Is Waiting for You!
• Exclusive Bonuses for Specially Invited Users: Share a 10,000 USDT Prize Pool and Get 17.7 - 77 USDT Airdrop!
• Unlock 100 USDT Trial Funds! Plus, a 5,000 USDT Prize Pool Is Waiting for You!
• Enjoy Margin Explorer Program Bonuses — Claim Your Trial Fund and Interest Free Coupon! Trade to Share 10,000 USDT!
• Claim Your Trial Fund and Interest-Free Coupon! Plus, an 8,000 USDT Prize Pool and Up to 77 USDT Airdrops are Waiting!
• See all 15 articles

Futures Trading

The Introduction of Futures

• Why Was My Futures Order Canceled?
• How to Calculate the Liquidation Price on KuCoin Futures?
• New Trading Interface for KuCoin Futures Has Been Released!
• What is Futures？
• What is Leverage?
• Mark Price, Auto-Deposit Margin and Liquidation
• See all 11 articles

Operation Guide - for New KuCoin Future User

• Beginner's Guide of KuCoin Futures
• How to Trade on KuCoin Futures Pro? 
• How to Trade Futures on KuCoin App?
• Must-Read 01: How to Trade Futures on the KuCoin App
• How to Trade on KuCoin Futures Lite?
• How to trade on KuCoin Futures Pro?
• See all 8 articles

Operation Guide - Know More about KuCoin Futures

• How to Manage Position Risk in KuCoin Futures? (App)
• How to Manage Position Risk in KuCoin Futures? (Web)
• All You Need to Know on How Funding Rate Influences the Position PNL on KuCoin Futures
• Differences Between Last Price and Mark Price in Take Profit & Stop Loss
• Know-How of Futures Trading: What Is Position PNL?
• What Advanced Types of Order Are Included on Futures Trading?
• See all 7 articles

KuCoin Futures Class - for New Users

• Newbies Must Read 01: Start Futures Trading in 3 Steps
• Newbies Must Read 02: Actual Leverage - Key of Controlling Futures Trading Risks
• Newbies Must Read 03: Take Profit & Stop Loss to Control Risks

KuCoin Futures Class - by Cartoon Edition

• Guardian of Assets: Hedge Against Risks via Futures Trading (Cartoon)
• Futures Encyclopedia 01: What is a Funding Rate?

KuCoin Futures Class - Get More Earnings

• KuCoin Futures - 10 Principles for Futures Trading
• Newbies Must Read: Ultimate Guide to Profit in Futures Trading
• Magnify Your Profits by Going Long on KuCoin Futures (Cartoon)
• Magnify Your Profits by Going Short on KuCoin Futures (Cartoon)
• Arbitrage From Funding Fees Futures/Spot Hedging on KuCoin Futures
• Tips to Avoid Liquidation on KuCoin Futures

KuCoin Futures FAQ

• Frequently Asked Questions About KuCoin Futures (Part 1)
• Frequently Asked Questions About KuCoin Futures (Part 2)
• Frequently Asked Questions About KuCoin Futures (Part 3)
• Frequently Asked Questions About KuCoin Futures (Part 4)

Buy Crypto

Buy Crypto with Bank Card/Balance

• Buy Crypto with Bank Card (On App)
• Buy Crypto with Bank Card (Web version)
• How to deposit EUR via SEPA and buy crypto with balance （On APP）
• How to deposit EUR via SEPA and buy crypto with balance (Web version)
• Buy Crypto with Balance (On App)
• Buy Crypto with Balance (Web version)
• See all 8 articles

Buy Coins by Third-Party

• How to Buy Coins by Third-Party?

P2P Trade - User Guideline

• Account Setting For P2P Trade ?
• Fast Buy Servcice
• How to set/delete payment method?
• How to Buy Digital Assets on KuCoin P2P Fiat Trade (On App)?
• How to Buy Digital Assets on KuCoin P2P Fiat Trade (Web Version)?
• How to Sell Digital Assets on KuCoin P2P Fiat Trade? (Web Version)
• See all 7 articles

P2P Trade - Merchant Guideline

• How to Apply for KuCoin P2P Fiat Trade Merchant
• How to Post Advertisements?
• Explanation of problems when publish the ads?
• P2P Trade Instruction--For Maker

Order Appeal & FAQ

• Frequently Asked Questions About KuCoin P2P
• Solutions for such issues when you place buy orders via P2P trade?
• Solutions for such issues when you place sell orders via P2P trade?
• Function about Appeal，Process of initiating or Cancelling it, and its Judgment Basis.

Rules for KuCoin P2P Fiat Trade

• User Guide of P2P Fiat Trade Platform on Anti-money Laundering and Counter-Terrorist Financing
• Rules for Fiat Transactions

Earn

Product Subscription

• How to Subscribe For The Product?

Savings&Staking

• Savings
• Staking

Flexible Staking Promotion&Fixed Staking Promotion

• What is Fixed Staking Promotion
• What is Flexible Staking Promotion

About Revenue

• Source and Distribution of Revenue
• How to Check the Revenue Details

Redemption&Fee

• Does Earn Take Any Fee?
• How to Redeem the Staked Coins?

Promotions

• Liquidity Trading Market
• ETH 2.0
• BurningDrop/LockDrop
• Kusama/DOT Bidding of Parachain Slots Auction

POL and Allocation Rule of Reserved POL

• What is POL?
• Distribution Rules for POL LockDrop and Staking

FAQ

• FAQ
• Notice

FAQ

KuCoin Affiliate Program

• How to Earn Commission Rewards with KuCoin Affiliate Program？
• KuCoin Affiliate Q&A

The Beta of New Referral Program

• Join Our Open Beta of New Referral Program

Account Functions

• How to Unbind Google 2FA?
• How to Reset the Trading Password?
• Summary of Frozen Assets
• Main&Trading&Margin&Futures&Pool-X Account
• Recommended videos for new users from Youtube
• M (Mobile) Station——Have Fun with KuCoin by visiting the Mobile Site!
• See all 16 articles

List/Delist Tokens & ST Rules

• How to List a Coin on KuCoin
• Delist a Token
• Special Treatment Area

API

• KuCoin API key upgrade operation guide
• Sub-Account
• How to Create an API?

Security

• KuCoin Security Notice
• How to Freeze and Unfreeze Your KuCoin Account?

Answer Bot Guidance Article

• Spot Trade: Order Types
• How to Bind Google 2FA?
• Invalid Google 2FA Code 
• Deposit Did Not Arrive at KuCoin
• How to Rebind Google 2FA With the Secret Key?
• How to Deposit Crypto into KuCoin
• See all 9 articles