To access this service, users can visit the “Buy Crypto with Credit Card” page, select the Simplex/Banxa platform to buy crpto, wish you have a great trade experience on KuCoin.
Usually, the order will be processed by Simplex/Banxa first before sent to KuCoin. Once it is completed at Simplex/Banxa, you will see the tokens under your KuCoin account.
Meanwhile, you can check your Simplex order status on https://payment-status.simplex.com/#/. Should you have any questions regarding your order, please directly contact Simplex/Banxa for assistance: