Change Login Password
| 1. Can't Receive Email/SMS Verification Code |
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https://support.kucoin.com/hc/en-us/articles/360015206853-Cannot-Receive-Email-Code-SMS-message Please check the messages in your frequently used phone number or email that you may have used for registration. There shall be a notification when you complete the registration. Then use the correct account to reset password. |
| 2. Still Unable to Log in After Resetting the Login Password |
| Please retry after clearing the cache or switch the browser. If you're still unable to log in, please make sure you input it in the correct format; please exclude the country code, e.g., for +82 123456, enter '123456' only, or try to remove/add 0 before your phone number and try again. |